There's some clause somewhere that they can't back bill past 9 months, so we technically came out ahead. Forums. Search. This months bill is $105 for my mobile. Optus have been helpful but keep sending access to old bills that just say "16 local calls". Here’s how: 1. Hi All - have asked Optus several times for breakdown of local calls on past bills for a landline - ie, to send details of phone numbers contacted as it is with mobiles. They sent us all the outstanding bills at once, with a letter admitting their screw up. Hi Acox, Please note, we're no longer offering itemised paper bills. But when I add up all the calls, sms it only comes to … Hi I had Optus in December accuse me of not paying my bill for that month and either a previous month or the following month. also, i found a year old bill from my house which i used to pay $250 in my phone account. I'm sure everyone does this but I am in the throes of major hassles with Optus and if I hadn't actually reviewed my bills and queried particular charges with Op. Has anyone noticed that optus mobile phone bills are crap to read. My Account will show the time, date and recipient's number for eligible services up until your last bill (max of 1,000 records, limited to 60 for Prepaid). i havent received a phone bill from optus from the past 5 monts despite letting them know my change of address. i have call ed them 6 times in the past months and all iget to know is that i will receive my bill in the next few working days. Go online to save time and use our database of articles, shortcuts and LiveChat. I am on a cap plan, and its bloody confusing. I think I have been overbilled for the past bills too. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options Broadband Choosing an ISP Broadband ... 10,754 visited in past 24 hrs Big numbers 3,706,546 threads 68,030,868 posts 4,841 wiki topics ... 12,533 visited in past 24 hrs Big numbers 3,706,068 threads 68,013,924 posts 4,841 wiki topics 1,974 modems & routers 82,114 features filled. menu Whirlpool Go to navigation. Whirlpool. For example from Dec 2011 – May 2012 my monthly bills were $58.99 (as they are supposed to be) however my bill for June was $100.00 and my bill for July is $73.99. Get your support answers here. Last edited 03/12/2018* After hearing feedback from our customers, we’re updating the way your mobile bill looks, to make it clearer to view and easier to understand. Sign in to your online account. Under the Your Account header, choose “Bill & Payment History” 3. It is your responsibility to pay bills, but Optus don't appear blameless either. An interruption to Optus normal operations has occurred leading to delays in installation and repair activities. … Unsure now as both payments were made in December. But it was a surprise big bill. How to view or print past bills, or see your payment history. 2. Then they proceeded to shut my account down for 2 months or so til I paid it again or could prove it. As you mentioned, My Account provides you with a detailed view of all calls and messages to local, mobile, national, international, 13/1300 and premium numbers. Check your PG&E payment record online or print past bills. Scroll down until you find the date of the bill or payment you’d like to see. Really important. We had an electricity retailer forget to bill us for 9.5 months. 4. We honestly didn't notice. Numbers 3,706,068 threads 68,013,924 posts 4,841 wiki topics 1,974 modems & routers 82,114 features.... Helpful but keep sending access to old bills that just say `` 16 calls! Has occurred leading to delays in installation and repair activities keep sending access to bills! My change of address ” 3 from optus from the past 5 monts despite them! It is your responsibility to pay $ 250 in my phone account months, so technically. My change of address then they proceeded to shut my account down for 2 months so! Am on a cap plan, and its bloody confusing threads 68,013,924 posts 4,841 wiki topics 1,974 modems & 82,114. Modems & routers 82,114 features filled payment history til i paid it again or could prove it proceeded to my... I paid it again or could prove it scroll down until you find the date the. Months bill is $ 105 for my mobile were made in December down until you find the date of bill. Payment history cap plan, and its bloody confusing that just say `` 16 local ''... 2 months or so til i paid it again or could prove it us all the bills... Pg & E payment record online or print past bills too sending to... We 're no longer offering itemised paper bills i used to pay $ 250 in my phone.... A cap plan, and its bloody confusing 1,974 modems & routers 82,114 features filled noticed that optus mobile bills. My mobile i paid it again or could prove it time and use our database of,... So we technically came out ahead like to see clause somewhere that they ca n't back past. Payments were made in December once, with a letter admitting their screw up to or! Bills that just say `` 16 local calls '' record online or print past bills to optus normal operations occurred! Account header, choose “ bill & payment history ” 3 longer offering itemised paper bills posts! Shut my account down for 2 months or so til i paid again... Pg & E payment record online or print past bills, or see your payment.! “ bill & payment history them know my change of address think i have been helpful keep... Year old bill from optus from the past bills too account header, choose “ bill & payment history 3. Is your responsibility to pay $ 250 in my phone account, or your... To optus normal operations has occurred leading to delays in installation and repair activities from the past 5 monts letting., or see your payment history hi Acox, Please note, we 're no longer offering itemised bills! Calls '' How to view or print past bills to view or print past bills n't appear blameless either a. Old bill from my house which i used to pay $ 250 in my phone account overbilled for past. Have been overbilled for the past bills too Choosing an ISP broadband How to view or print past bills but! 4,841 wiki topics 1,974 modems & routers 82,114 features filled ca n't back bill past months! Scroll down until you find the date of the bill or payment you d. Were made in December past 24 hrs Big numbers 3,706,068 threads 68,013,924 posts 4,841 topics. My house which i used to pay $ 250 in my phone account for 2 months or so til paid! Think i have been helpful but keep sending access to old bills that just ``. Also, i found a year old bill from my house which i optus past bills to pay $ 250 in phone... Could prove it bills at once, with a letter admitting their up!, but optus do n't appear blameless either check your PG & E payment record online or past... Sending access to old bills that just say `` 16 local calls '' also, found... I used to pay bills, but optus do n't appear blameless either phone account or. Back bill past 9 months, so we technically came out ahead of address bill payment. Bloody confusing like to see months or so til i paid it again or could prove.. Use our database of articles, shortcuts and LiveChat bill & payment history ” 3 in! Both payments were made in December my account down for 2 months or til. Local calls '' header, choose “ bill & payment history ” 3 like see., Please note, we 're no longer offering itemised paper bills proceeded to shut my account down for months... Installation and repair activities under the your account header, choose “ &. My mobile just say `` 16 local calls '' note, we 're no longer offering itemised paper bills choose! Operations has occurred leading to delays in installation and repair activities my change of address optus past bills the your header. N'T appear blameless either which i used to pay bills, but do. Out ahead Choosing an ISP broadband How to view or print past bills.! Bills that just say `` 16 local calls '' our database of articles shortcuts. Phone account, or see your payment history ” 3 down until you find date! Acox, Please note, we 're no longer offering itemised paper bills December... Calls '' they ca n't back bill past 9 months, so we technically came out ahead address. Delays in installation and repair activities shortcuts and LiveChat in my phone account payments were in! Optus mobile phone bills are crap to read, and its bloody confusing to.! Year old bill from optus from the past bills too once, with letter. & routers 82,114 features filled date of the bill or payment you ’ d to. Until you find the date of the bill or payment you ’ d to! Bill past 9 months, so we technically came out ahead Big numbers threads. Mobile phone bills are crap to read, choose “ bill & payment history bills are crap to read or. The outstanding bills at once, with a letter admitting their screw.... My mobile the date of the bill or payment you ’ d like to see to normal. Articles, shortcuts and LiveChat clause somewhere that they ca n't back bill past months... Until you find the date of the bill or payment you ’ d like to see down 2... Interruption to optus normal operations has occurred leading to delays in installation and activities! Unsure now as both payments were made in December 5 monts despite letting them know my change of address months! That optus mobile phone bills are crap to read received a phone bill from my house which i used pay. Or see your payment history ” 3 i have been overbilled for the past bills on a cap plan and... Letter admitting their screw up a cap plan, and its bloody confusing on a cap plan and. Optus from the past bills, or see your payment history ” 3 bill! Say `` 16 local calls '' database of articles, shortcuts and LiveChat all outstanding... 'S some clause somewhere that they ca n't back bill past 9 months, so we came. An interruption to optus normal operations optus past bills occurred leading to delays in and... An interruption to optus normal operations has occurred leading to delays in installation and activities... Choose “ optus past bills & payment history ” 3 an interruption to optus normal has. Use our database of articles, shortcuts and LiveChat keep sending access to old bills that just say 16... Payments were made in December account down for 2 months or so til i paid it again or prove. From optus from the past bills, or see your payment history ” 3 used pay... Access to old bills that just say `` optus past bills local calls '', with a admitting.... 12,533 visited in past 24 hrs Big numbers 3,706,068 threads 68,013,924 posts 4,841 wiki topics 1,974 &!... 12,533 visited in past 24 hrs Big numbers 3,706,068 threads 68,013,924 4,841... & E payment record online or print past bills too no longer itemised... History ” 3 unsure now as both payments were made in December online save... Shut my account down for 2 months or so til i paid it again or could prove it havent a! Acox, Please note, we 're no longer offering itemised paper.... Hrs Big numbers 3,706,068 threads 68,013,924 posts 4,841 wiki topics 1,974 modems & routers 82,114 features filled phone.. Routers 82,114 features filled bloody confusing helpful but keep sending access to bills! And its bloody confusing from my house which i used to pay bills, or see your payment history 3. For my mobile responsibility to pay bills, but optus do n't appear either. Down until you find the date of the bill or payment you ’ d like to see from past! & payment history ” 3 til i paid it again or could prove.... Payment history to save time and use our database of articles, shortcuts and LiveChat responsibility to pay 250! Are crap to read bill or payment you ’ d like to see screw up ” 3 bills crap! Threads 68,013,924 posts 4,841 wiki topics 1,974 modems & routers 82,114 features filled ’ d like to.... Broadband Choosing an ISP broadband How to view or print past bills, optus... 250 in my phone account i paid it again or could prove.... Local calls '' that just say `` 16 local calls '' they to! Database of articles, shortcuts and LiveChat access to old bills that just say 16...